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Residential Generator FAQ

As a homeowner, it’s no secret the importance of electricity and how quickly we demand its use when it’s unavailable. We’re here to ensure you have peace of mind by protecting your home with a reliable backup generator.

To find a generator that’s right for your home, read on to see how we can protect you, your family, and your home from uncertainty.

New Generac Residential Generator

Generator FAQ

We offer sales and installation of Cummins and Generac Generators, plus maintenance, and service on all residential generators.

Cummins and Generac Generators are the most trusted names in residential generators.

We offer sales, 24-hour emergency service, maintenance, and financing through Synchrony Bank.

Our team is trained to answer all your generator questions, including:

  • How does it work? 
  • What size do I need for my home? 
  • What’s the difference between portable vs. permanent installations? 
  • Do I have to worry about noise pollution from my neighbors?

We offer 24-hour emergency service.

  • We offer 24-hour emergency service.
  • If your generator is not running, if there is a problem, or if you simply want to ask a question about how best to care for it, we are always here to help.
  • Our knowledgeable staff has decades of experience in the industry and can help with any issue that may arise during your generator’s lifetime.
  • No matter what time or night you need us, we are here for you 24 hours daily.
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What are whole-house electrical backup generators?

Generally, there are two types of whole-house generators.

“Standby” generators are permanently installed at your home and connected to your utility power source. It automatically starts when the power goes out, providing electricity for all of your critical appliances (like refrigerators and freezers) so that they don’t run out of food or cause hazardous gas buildup in your home.

The other common variety is a “portable” generator, which can be used during an emergency or to provide temporary power during a storm or construction project. It’s more convenient than installing a permanent system, but it won’t keep up with higher energy demands like water heaters, air conditioners, and electric stoves.

Standby generators are the way to go if there are ever long stretches of power outages for your home.

New Cummins Residential Generator

Generator FAQ

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Some critical differences between standby and portable residential generators

Standby generators 

Standby generators are installed in your home and connected to the main electrical panel. These generators provide power when utility power is interrupted. Most residential standby generators range from 5kW to 100kW.

Standby generators are designed specifically for long-term use in homes and businesses where prolonged electrical outages are common.

This means that even though these types of systems might cost more upfront than their counterparts (mainly due to installation costs), they’ll save money over time.

Portable generators 

Portable systems are usually used for smaller backup needs, such as a sump pump or lighting in an office area that isn’t connected to the same branch circuit as your primary power source (i.e., one panel).

A portable generator is for temporary use, such as when you’re at a tailgate party or camping overnight. You can run minor appliances through it ad hoc, but this generator is not meant to provide power for long-term use.

In other words, using a portable generator won’t accomplish that goal if you need a reliable source of electricity for your home during an outage or other event (e.g., a hurricane).

They simply don’t have enough power capacity to keep up with the needs of your household equipment over an extended period (longer than three days).

If you’re interested in installing a whole house generator system or want more information about emergency backup systems, we recommend getting a free professional assessment done by one of our technicians before deciding what kind of system would work best for you.

How long will it take to install a standby generator in my home?

The installation process will vary depending on your home’s size, the generator type, and other factors.

For example, a portable generator can be installed in as little as two hours, while a standby generator takes up to three days to install.

The time it takes to install your residential energy system will also depend on whether or not you have an existing electrical service.

How often will I need to get my standby generator serviced?

Regular generator maintenance is one of the most important things to consider when owning a standby generator.

It’s recommended that you get your standby generator serviced every year, but the frequency of service depends on how often you use it and how well it is maintained. You’ll want to ensure that your standby generator is ready when you need it.

Regular servicing also helps keep the warranty valid, provides safety, and extends the life of a standby generator. No one wants to replace a major appliance prematurely due to lack of use or neglectful maintenance practices such as changing the oil or cleaning air filters regularly (generators need routine maintenance just like cars).

How quiet are standby generators?

Some generators are indeed louder than others. But when you’re comparing residential standby generators, it’s important to remember that these units are typically much quieter than portable generators or gas-powered machines.

Do you offer financing?

Yes, we do! In fact, we offer financing through Synchrony Financial. We can finance any of our Cummins or Generac generators.

Whether you’re looking to purchase a whole-house generator or just want some additional backup power for your home office, let us help you get the right equipment.

What areas to you offer generator services?

We are a generator installation and services company based in Oakland County, Michigan. We serve Oakland, Livingston, Washtenaw Counties, and all of Michigan’s lower peninsula.

Schedule a free estimate today.

Our team is here to answer any questions and help you find the right generator for your home.

With 24-hour emergency service and financing offered through Synchrony, you can be prepared while resting easily.

If you are interested in a free estimate or have questions about residential generators, please call or schedule an appointment online here.



With promotional financing from OSBURN SERVICES, major purchases don’t have to wait. Get what you want now and pay over time with Synchrony Financial.

We work to provide you with the best generator installation and maintenance services

We guarantee you the highest level of service, we have more than 20 years of experience. Get a free quote today!

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4111 Lone Tree Rd

Milford, MI 48380

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All of Michigan including Oakland County, Livingston County, Milford, Highland, South Lyon, Walled Lake, Brighton, Howell, Novi, West Bloomfield, Farmington, Ann Arbor, Lansing, where you live!



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