GENERATOR FAQ
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We offer sales and installation of Cummins, Kohler, Generac, and Briggs & Stratton Generators- all of the most trusted named in the industry. Plus, we offer maintenance, service, 24-hour emergency service, and financing through Synchrony Bank. Our expert team is trained to answer all your generator questions, so you never go without knowing.
The Basics
How does a generator work?
A standby generator automatically kicks on when the power goes out. It’s connected to your home’s electrical panel and fueled by natural gas or propane. When the utility power fails, the generator senses the outage and starts within seconds—keeping your lights on, your fridge cold, and your furnace running. Once utility power returns, it shuts itself off. No manual setup needed!
What size generator do I need for my home?
It depends on what you want to power. If you’re just looking to keep essentials like the fridge, lights, and furnace running, a smaller generator may be enough. But if you want whole-home coverage—everything from your AC to your sump pump—we’ll recommend a larger model. Our team at Osburn Services can assess your home and help you pick the right size based on your power needs and budget. Visit our generator size calculator page to get started.
What is the difference between portable and permanent installation?
Do I have to worry about noise pollution or bothering the neighbors?
Not really! Standby generators are quieter than most people expect—typically about the volume of a central AC unit. They only run during power outages or short maintenance cycles. We follow local noise ordinances and help with proper placement so it doesn’t bother you or your neighbors. We’re all about keeping the lights on and keeping the peace.
We offer 24/7 Emergency Service.
When we say Power Always On, we mean it. If your generator is not running, if there is a problem, or if you simply want to ask a question about how best to care for it, we are always here to help. Our knowledgeable staff has decades of experience in the industry and can help with any issue that may arise during your generator's lifetime.
No matter what time or night you need us, we are here for you 24 hours daily.
What are whole-house electric backup generators?
Generally, there are two types of whole-house generators.
"Standby" generators are permanently installed at your home and connected to your utility power source. It automatically starts when the power goes out, providing electricity for all of your critical appliances (like refrigerators and freezers) so that they don't run out of food or cause hazardous gas buildup in your home.
The other common variety is a "portable" generator, which can be used during an emergency or to provide temporary power during a storm or construction project. It's more convenient than installing a permanent system, but it won't keep up with higher energy demands like water heaters, air conditioners, and electric stoves.
Standby generators are the way to go if there are ever long stretches of power outages for your home.
Generator FAQ
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How long will it take to install a standby generator in my home?
The installation process will vary depending on your home's size, the generator type, and other factors. A portable generator can be installed in as little as two hours, while a standby generator takes up to three days to install. The time it takes to install your residential energy system will also depend on whether or not you have an existing electrical service.
How often will I need to get my standby generator serviced?
Regular maintenance is key to keeping your standby generator reliable, safe, and long-lasting. While yearly service is recommended, how often you need it depends on usage and care. Routine upkeep—like oil changes and filter cleaning—ensures your generator is ready when needed and helps protect your warranty.
How quiet are standby generators?
Generator Brands and System Quality
We install and service industry-leading generators from Generac, Kohler, Cummins, and Briggs & Stratton— brands known for durability, innovation, and long-term performance. These systems are built for Michigan’s toughest conditions and supported by smart features and quiet operation.
What's the difference between standby and portable residential generators?
Check out our Blog
What's the difference between the Cummins, Generac, and Kohler calculators?
Each calculator is tailored to its brand's product specifications. However, all of them guide you through entering your power needs to suggest the suitable generator size.
Why is it important to get the size right for a generator?
Correct sizing is crucial to ensure that the generator can handle your power needs without overloading, and also to avoid the inefficiencies and additional costs associated with an oversized generator.
What should I do if I'm unsure about my power needs?
Are there any maintenance requirements for these generators?
Yes, regular maintenance is essential for the longevity and efficiency of your generator. Osburn Services offers maintenance packages for various generator models.
How often should I maintain my generator?
Regular maintenance is crucial for the longevity and efficiency of your generator. We recommend a professional check-up at least once a year, but this can vary depending on usage and model. Our maintenance plans provide peace of mind and ensure your generator is always ready.
What types of generators do you recommend for home emergency use?
We offer a range of generators suitable for various needs. For most homes, we recommend a standby generator for uninterrupted power or a portable generator for flexible use. Our team can help you choose the best option based on your specific requirements.
Schedule a free estimate today.
Our team is here to answer any questions and help you find the right generator for your home.
With 24-hour emergency service and financing offered through Synchrony, you can be prepared while resting easily.
If you are interested in a free estimate or have questions about residential generators, please call or schedule an appointment online here.
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In memory of Chris Leonard — a valued teammate, a trusted friend, and a part of the Osburn family.
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